High professionalism and dedication from our consultants
Security and a trouble-free customer experience are essential for us. In the work process, it is possible for different problems to occur- incorrectly entered and processed data, technical errors, etc. Due to that, we provide customers with continuous contact with highly qualified specialists to be by their side at every step of using the product.
Some of the activities included in software support are:
- Quick response in case of a legal change:
- Assistance by phone, remote access or in real life;
- Short response time for restoring the efficiency of the systems depending on the importance of the process;
- Providing access to consultants on weekends;
- Call center services;
- Real-time monitoring and remote troubleshooting;
- Giving new suggestions;
- Informing about changes in the regulatory environment.